PRIVACY & COOKIE POLICY PROMISE
 
We are committed to maintaining the trust and confidence of our visitors to our website. We are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.
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In this Privacy & Cookie Policy, we provide detailed information about when and why we collect personal information, how we use it, the limited conditions under which we may disclose it to others,  how we keep it secure. We also provide detailed information about how and why we and third parties use Cookies and actions that Users can take to safeguard their privacy.  
 
 
TYPES OF INFORMATION COLLECTED
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We receive, collect and store user information entered on our web-site or provided to us in other ways. This may include the following kinds of information:
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·Internet protocol (IP) addresses used to connect computers to the Internet
·Computer and connection information
·Software tools to measure and collect session information, such as geographical location, browser type and version, operating system, referral source, length of visit, page views, page interaction and website navigation.
·Personally identifiable information such as name, login, e-mail address, password, communications provided to us for the purpose of subscribing to our website services, email notifications and/or newsletters.
·Any other information (comments, feedback, reviews, etc..)  that a User chooses to send to us
 
Before the personal information of another person is disclosed to us, that person's consent to both the disclosure and the processing of that personal information must be obtained, in accordance with the terms of this privacy policy.
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USING PERSONAL INFORMATION
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Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use personal information to:
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·Provide and operate Services
·Provide our Users with customer assistance and ongoing support
·Improve browsing experience by personalising the website
·Enable use of the services available on the website
·Send Users statements and invoices, and collect payments
·Send Users general (non-marketing) commercial communications
·Send Users specifically requested email notifications, newsletters and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest, by post or, where specifically agreed to, by email or similar technology.
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·Provide third parties with statistical information about our users – but this information will not be used to.
       identify any individual user
·Deal with enquiries and complaints made by or about users relating to the website
·Comply with applicable laws and regulations and to keep the website secure and prevent fraud
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Where Users submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence granted to us. We will not, without express consent, provide personal information to any third parties for the purpose of direct marketing, and this consent can be withdrawn at any time if the User no longer requires marketing communications.
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LINKS TO OTHER WEBSITES
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Links to other websites contained within this site are not governed by this Privacy Policy.  If a User has questions about how another site uses their information, they will need to check that site’s privacy statement.
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COMMUNICATIONS WITH USERS
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We may use personal information collected on our website to contact Users to:
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·Provide information, troubleshoot problems and facilitate registration to our subscription service,
·Provide updates about our company, ongoing support information, and other information that we think will be of interest to Users.  
·Obtain additional information from Users to update our records and  seek feedback about our services.
·As otherwise necessary, to enforce our User, or any other, Agreement.
·As otherwise necessary, to enforce applicable national laws.
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For these purposes, we may contact our Users via email, telephone, text messages, and postal mail.
We may use a third party provider to deliver our e-mail communications, who may gather statistics around email opening and clicks, using industry standard technologies, to help monitor and improve our e-communications.
Users can unsubscribe to general mailings at any time, by clicking the unsubscribe link at the bottom of any of our emails or by emailing us via the contact page.
 
We don't rent or trade email lists with other organisations and businesses.
 
DISCLOSURES
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We may disclose User personal information to:
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·Any member of our group of companies (such as subsidiaries and holding company), including our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.
·The extent that we are required to do so by law
·In connection with any ongoing or prospective legal proceedings;
·In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
 
Except as provided in this Privacy & Cookie policy, we will not provide User information to third parties.
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SECURITY OF PERSONAL INFORMATION
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We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of Users personal information. We will store all provided personal information on secure password and firewall protected servers. All electronic transactions entered into via the website will be protected by encryption technology.  The transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
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ACCESS TO USER PERSONAL INFORMATION
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Under cuurent General Data Protection Regulation (GDPR) legislation Users have the right to request access, amend or request termination of any of their personal data that we hold. Provision of such information will be subject to the supply of appropriate identification evidence.
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We may withhold such personal information to the extent permitted by law.
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COOKIES
 
Cookies are small pieces of data which are downloaded and stored on a site visitor’s browser on their personal computer, mobile phone or other device. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are typically used to keep track of the settings users have selected and actions they have taken on a site, letting Users navigate between pages efficiently, remember their preferences, and generally improve user experience.
 
TYPES OF COOKIES USED ON THIS WEBSITE
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This website may place and access certain Cookies on a User’s device to improve User experience and range of services. These cookies have been carefully chosen to ensure User privacy is protected and respected at all times and used in accordance with the current General Data Protection Regulation (GDPR) legislation. We use two types of Cookies:
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·Persistent (permanent or stored) cookies are stored on a site visitor's device until they expire (at a set expiration date) or until they are deleted. These cookies are used to collect identifying information about the site visitor, such as web surfing behavior or user preferences  and are activated each time that the user visits the website that created that particular cookie.
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·Session (transient) cookies are created temporarily and deleted when site visitors close their browsers. These cookies  are not used to collect information from User devices. They typically store information in the form of session identification that does not personally identify the user but allows website operators to link the actions of a user during a browser session.
 
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GOOGLE ANALYTICS
 
This Website uses Google Analytics services, which generate statistical and other information about our website traffic. We use this information to improve the Website and services that we offer through it.
 
Google will normally store this information but they do provide website visitors the ability to prevent their data from being used, through their Google Analytics Opt-out Browser Add-on for the Google Analytics JavaScript (ga.js, analytics.js, dc.js). This does not affect usage of the website in any other way.
 
Further information on the usage and opt-out of Google Analytics cookies is provided on the Google web-site and can be accessed via the links provided below:
 
· Privacy policy: 
· Analytics Opt-out Browser Add-on  
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THIRD PARTY COOKIES
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Third party cookies, such as from Internet browsers or through social networks, may be placed immediately on a User’s device when they visit our Website, without prior User consent. These may be used to customize or track the success of their application. We cannot access or control the settings of these third party cookies, likewise, the third parties cannot access the data in cookies used on our site.
We advise that Users check those websites for more information about their cookies and how to manage them.
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DISABLING COOKIES
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By default, most internet browsers use their own cookies and accept third party cookies. However, they do usually allow the User to control the use of cookies through options to enable or disable all, specified, or only third party cookies in their Internet browser. The User can also delete Cookies at any time but will lose information that enables them to access the Website more quickly and efficiently including, but not limited to, personalized settings.
 
Further help and guidance information is provided on all Internet browser web-sites. We advise that Users ensure that they are using the most up-to-date version of their Internet Browser and consult the guidance information to adjust privacy settings.
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PRIVACY & COOKIE POLICY UPDATES
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We reserve the right to modify this Privacy & Cookie policy, which we keep under regular review,  at any time. Changes and clarifications to this policy will take immediate effect upon posting on our website. If we make material changes to this policy, we will notify Users that it has been updated in the Privacy & Cookie policy Notice on our website.
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This Privacy & Cookie policy Notice was last updated on 2 December, 2022.